2021 - 2026
Engineering Manager
Naamche Inc. (acquired by reAlpha)
client & internal products
- Led architecture and delivery across several client and internal products while staying hands-on in the codebase, spanning backend, frontend, and infrastructure
- Owned the full lifecycle: system design, API contracts, CI/CD pipelines, AWS deployments, and iteration driven by production feedback
- Designed scalable services and data models in Node.js, TypeScript, GraphQL, and PostgreSQL, adding caching and query tuning where load justified it
- Set technical direction and review standards, then grew engineers into owning them through pairing, design reviews, and regular feedback
- Turned ambiguous client requirements into scoped technical plans and estimates with stakeholders across the US and Nepal
- Ran sprint planning, stand-ups, and retrospectives to keep delivery predictable and surface blockers early
AiChat Pte Ltd. (acquired by reAlpha)
conversational AI platform
- Rebuilt the chatbot around LLMs, covering prompt orchestration, grounding responses in client content, and graceful fallbacks when the model or an upstream service failed
- Owned the platform end to end: service architecture, async message processing, observability, and the cost profile of the model layer
- Shipped and maintained channel integrations with WhatsApp, Facebook Messenger, and Instagram, handling webhook reliability, rate limits, and delivery guarantees
- Debugged production incidents alongside clients and converted recurring failures into fixes, alerts, and regression coverage
- Coordinated a distributed team across Nepal, Indonesia, and Singapore, keeping technical feasibility aligned with product and sales commitments